Thursday, 18 August 2016

FIRST BANK / NIGERIA / ATM / DEBIT ON UNSUCCESSFUL TRANSACTION

The Bank Name:                 First Bank of Nigeria

Bank Account Number:      306xxxx570

Transaction Amount:          N 6,000

Date of transaction:            August 13, 2016

Location Transaction occurred:             Unity Bank-Ahmadu Bello Way-Jos, Plateau State

Other information on the issue:

After the above failed attempt (on 13/08/2016:12:46:37), I succeeded in withdrawing N6'000.00K on the same day at Ecobank ATM at Ahmadu Bello Way Jos. Prior to the unsuccessful attempt my balance was N20'143.16K. Please, help retrieve my money. I am a student, and your assistance would go along way in helping me meet some academic needs. Thanks.

- Gentleman Gayus Dogara

Tuesday, 16 August 2016

STERLING BANK / NIGERIA / ATM / DEBIT ON UNSUCCESSFUL TRANSACTION

The Bank Name:                 Sterling Bank

Bank Account Number:      005xxxx044

Transaction Amount:          N 6,000

Date of transaction:            August 3, 2016

Location Transaction occurred:             Union bank ATM, Isa LGA

Other information on the issue:

Was trying to withdraw from union bank atm machine in isa local goverment, sokoto state on 3rd of august. have lodge complain since den, cal dere customer care so many times and email them, they ask for my details but the money is yet to be reverse since den.

- Ogunremi stephen

Tuesday, 9 August 2016

DIAMOND BANK / NIGERIA / DELAY IN SENDING ATM CARD

The Bank Name:                 Diamond Bank

Bank Account Number:      007xxxx921

Other information on the issue:

I want to understand why my ATM card is taking forever to be transferred to my desired branch.............I opened an account with diamond bank  Ret Shop - Ebonyi State University Branch around April this year..... And I requested for my ATM card at same branch..... Unfortunately, I relocated out of Ebonyi state to Lagos state......

I have been to diamond bank Ikorodu branch more than 5 times to request for my ATM card to be transferred to ikorodu branch, Lagos state..... I have written an application more than twice to that effect.... Yet nothing was done........ Also, I even called the central customer service with the phone provided in the bank.... And I was told it will be resolved within 7 days....

So I got this message from diamond bank..... 'Dear NWACHUKWU ONWUCHEKWA,
Your Service Request with number DB-1606xxxx5045 has been treated and closed'. And I went back to diamond bank Ikorodu branch yesterday  monday 8th August 2016 and they still could not find my ATM card............. Now am regretting opening an account with diamond bank..........This is exasperating.....

- Onwuchekwa Nwachukwu Kelly

Thursday, 4 August 2016

UBA / NIGERIA / MISPLACED BANK NUMBER

The Bank Name:                 UBA

Mobile Number:                 0903xxxx575

Email:                                 vicxxxxxxbs@gmail.com

Other information on the issue:

I misplaced my account number some few weeks back when my phone was stolen. i need to retrieve that number urgently. thanks

- Ogbonda Victor A

Tuesday, 2 August 2016

GTBANK / NIGERIA / ATM / DEBIT ON UNSUCCESSFUL TRANSACTION

The Bank Name:                 GTBank

Bank Account Number:      003xxxx161

Transaction Amount:          N 5,000

Date of transaction:            August 1 2016

Location Transaction occurred:             Union bank uch hospital branch ibadan

Other information on the issue:           ATM error transaction around 9.05 am


- Odetola Abd-Rahmon

Monday, 1 August 2016

UBA / NIGERIA / BANK NUMBER FORGOTTEN

The Bank Name:                 UBA

Mobile Number:                 0808xxxx900

Date of birth:                      December 23 19xx

NYSC State Code:              EK/16A/2xx3

Other information on the issue:

I misplaced my device that contains details about my UBA account I opened in Ekiti State NYSC Orientation Camp, Batch A, Stream 2. I need to retrieve the account number. Thanks in anticipation.

Corper Ladipo Abiodun Emmanuel

Thursday, 21 July 2016

FIDELITY BANK / NIGERIA / ATM / DEBIT ON UNSUCCESSFUL TRANSACTION

The Bank Name:                 Fidelity Bank

Bank Account Number:      505xxx888

Transaction Amount:          N 6,000

Date of transaction:            23rd May 2016

Location Transaction occurred:             GT bank Dido plaza gapiona benin

Other information on the issue:

Please i used gt bank atm on the 23-05-2016 my account was debited and but money didn't come out and gt bank said i collected the money. Kindly investigate from your end.

- Ngozi Oliseyem

Wednesday, 20 July 2016

GTBANK / NIGERIA / UNAUTHORIZED DEBIT

The Bank Name:                 GTBank

Bank Account Number:      013xxxx691

Transaction Amount:          N 1,050

Date of transaction:            18th July 2016

Location Transaction occurred:             Itire branch surulere

Other information on the issue:

I opened this account sometimes September 2013 and the bank had verve, visa and Mastercard as the cards available to choose from, I choosed Mastercard and told them by hand written and also not ticking the auto renewal of card on the form
I also opted out for sms alert so did not have a phone number attached to the account and choosed only email alert.
Can you believe around 2014 ending to mid last year. Gtb started debitting me for sms alert, I wrote to them severally as i wasn't in the country at that time but they never stopped, I asked them to furnished me the number they claimed they are sending the sms, they couldn't as it never existed.
What the bank did was to send me a form to fill and request for no sms I rejected that for i never signed for sms in the first place.
This extortion continued until i retured last year and visited them before they stopped and never refunded the money illegally deducted.
Again, they have decided to fault twice my agreement with them prior to the account opening.
No sms alert, no auto renewal of anything on my account without a recourse to me.

On the 18th of July at about 10.16pm I received an email alert saying my account has been debited with one thousand and fifty naira as mastercard card renewal, I could not understand what they meant by that so
Yesterday I tweeted them and they claimed i should have written to them as if they one i wrote years was honoured, what happened to keeping agreement
They claimed it is a package that comes with mastercard, it is not for during the account opening, it is,entirely the perogative of the holder to choose the card she wants.
I never received any email from gtb asking me if i want renewal or any of such thing. I never received any email from the bank telling me our terms has changed only for them to debit my account without my approval.
Who authorised the issuance of that card?, this is wrong. I should be the sole decider of when to get a new card not the bank imposing it on me as if i am a minor. I need a refund of that transaction. They should not decide for me, i should.

- Ekeledo Ago Chinagorom

FIRST BANK / NIGERIA / ATM / DEBIT ON UNSUCCESSFUL TRANSACTION

The Bank Name:                 First Bank

Bank Account Number:      308xxxx977

Transaction Amount:          N 15,000

Date of transaction:            February 2, 2015

Location Transaction occurred:             Stanbic IBTC bank atm machine at lado filling station at iju ishaga off agbado road

Other information on the issue:

I make a transaction with my ATM on d machine I made a complained to first bank at fagba Iju road at Lagos but all they told me is that they will need to send reminder that it will be solve, week after am also at d bank same since then that is how I uses to go and continued going till I traveled to Kaduna I came back the money was not returned till they change the manager there and they brought mr Wasiu. I almost no all there names there because every time am always at the bank till December last year I went to mr Wasiu the manager all he could tell me is that he don't think the money will be returned to me bcuz it has exceeded 180 day but I told him am always there every time even pre than this days he mentioned to me . I was fortunate to see this site pls help me I need my money . thanks

- FALOWO Musbau Lana

Tuesday, 19 July 2016

FIDELITY BANK / NIGERIA / ATM / DEBIT ON UNSUCCESSFUL TRANSACTION

The Bank Name:                 Fidelity Bank

Bank Account Number:      505xxxx169

Transaction Amount:          N 20,000

Date of transaction:            25th June 2016

Location Transaction occurred:             Diamond bank (tom jones idumota)

Other information on the issue:

Tran ID s69xxxx85,4th withdrawal on that date to be precise.kindly note am making this complaint on behalf of my brother whom i use his atm card for this transaction.THANKS

- Raji Abdulhammed B