Friday, 17 October 2014

FIRST BANK OF NIGERIA / LAGOS STATE / QUICK TELLER / BANK DEBIT ON FAILED ONLINE TRANSFER

The Bank Name:                    First Bank of Nigeria

Bank Account Number:          305xxxx659

Transaction Amount:              N 6,100

Date of transaction:                25 June 2014

ATM Location or Website transaction occurred:   Quick Teller

Other information on the issue:    I used quick teller to transfer money from my first bank account to a GTB bank account on the said day. the money neither got to the Gtb account nor did First Bank return my money back to me. Each time i go to one of there bank at awolowo way by mobil. all i keep hearing is it will come, it takes time. Its been 4 months now and nothing.

Thanks

Ugonna .D.

Wednesday, 8 October 2014

GUARANTY TRUST BANK / NIGERIA / ATM TRANSACTION / BANK DEBIT ON FAILED ATM TRANSACTION


The Bank Name:                     GTbank

Bank Account Number:          001xxxx305

Transaction Amount:              N20,000

Date of transaction:                8th August 2014

ATM Location or Website transaction occurred:   FCMB Agege, Lagos

Other information on the issue:    I made a complaint at GTB and was told will get a refund in 8 working days but never got the refund. I returned to the bank and was told my request was still pending and a reminder was sent. Waited another 8 working still didn't get a refund. Then I contacted Gtbank on twitter and was told to send an email which I did and after few weeks was told the acquiring bank (FCMB) insisted I got value for the transaction which was a blatant lie.
 Gtbank refused to reply my subsequent mails till I started insulting them online. And the reply I got was that I should write a letter addressed to Gtb requesting for the camera footage of the transaction which I haven't done yet due to the long holiday. Dunno how that works but I just need my money.
 I feel robbed by these 2banks. Its so unfair to get treated like this ove ones hard earned cash.
 Thanks a lot! God bless!
 .

Thanks

- Olusola A.

Standard Chartered Bank / OGUN STATE / ATM CARD / BANK DEBIT WITHOUT CASH DISPENSING


The Bank Name:                    Standard Chartered Bank

Bank Account Number:          0001xxxx29

Transaction Amount:              N 20,000

Date of transaction:                07/10/2014

ATM Location or Website transaction occurred:   Garden Park Hotel 3 Arepo NG ATM

Other information on the issue:    The ATM said transaction completed without dispensing cash.

Thanks


- Blessing .A

GBINetwork Team welcomes Nigerians back from the Sallah holidays

GBINetwork: Encouraging a fully efficient banking system in NIGERIA.


Wednesday, 1 October 2014

GUARANTY TRUST BANK / NIGERIA / ATM TRANSACTION / BANK DEBIT ON FAILED ATM TRANSACTION

The Bank Name:                     GTbank

Bank Account Number:          003xxxx195

Transaction Amount:              N20,000

Date of transaction:                30 September 2014

ATM Location or Website transaction occurred:   FCMB Macarthy Branch Onikan, Lagos

Other information on the issue:    The response from the machine was "issuer inoperative" and no cash was dispenced. I soon got alerted by GTB that 20000 had been debited.

Thanks

- Damilola A.