Saturday, 31 October 2015

FIRST BANK / NIGERIA / UBA ATM / DEBIT ON FAILED ATM TRANSACTION

The Bank Name:                First Bank

Bank Account Number:      304xxxx887

Transaction Amount:         N 500

Date of transaction:            30th October 2015

Location transaction occurred:  UBA ATM AT UNIPORT( Choba branch).

Other information on the issue:

It deducted my money without paying me.


- Esuruoso Ayodeji

Friday, 30 October 2015

FIRST BANK / NIGERIA / BVN ENQUIRY

I sent my BVN number and my Account number to 08076664444 following this message Visit FirstBank to register for your BVN before 31st October,2015.Already registered? Send an SMS to 08076664444 using BVN#youraccountnumbe​r#BVN code. You First. Any danger?

- Mascot Wanogho

Thursday, 29 October 2015

ECOBANK / NIGERIA / DEBITED WITHOUT REFUND

The Bank Name:                 Ecobank Nigeria

Bank Account Number:      267xxxx036

Transaction Amount:         N 10,000

Date of transaction:            13 June 2015

Website transaction occurred:  Akure, Ondo State.

Other information on the issue:

Was debited without refund.


- Ayodeji Adesogan

Wednesday, 28 October 2015

GTBANK / NIGERIA / UBA ATM / DEBIT ON FAILED ATM TRANSACTION

The Bank Name:                 GTBank

Bank Account Number:      002xxxx221

Transaction Amount:         N 12,000

Date of transaction:            28th October 2015

Location transaction occurred:  UBA ATM (SHELL OFFICE, CBD, ABUJA).

Other information on the issue:

Today October 28, 2015. At about 16:30hrs I tried to cash =N=12,000.00 from UBA ATM, (SHELL ABUJA OFFICE, CENTRAL BUSINESS DISTRICT, ABUJA) to my dismay after some minutes, only my card came out and money debited but cash not received. Please do something for this money to be retracted. Thanks much..


- Daniel Udobong

WEMA BANK / NIGERIA / UNPROFESSIONAL SERVICE

Hello, I was directed to air my grievances with Wema bank (Osogbo and Okuku Branch). I am a graduating student of Osun State University, paid my acceptance fees into the bank branch in osogbo with teller no (0406771) on 13-10-2011 with the intention of tendering my copy of the teller to the school bursar for clearance purpose. To my greatest surprise my teller was returned as not on the school bank statement that I should get verification from the bank. Rushed down to Wema with hopes that a computerized system holds records. Till date I keep checking with the bank without favourable replies. That teller is the only thing preventing me from completing my clearance but all the staffs seem to care about is N 2,600 to send the bank statement to my school which wouldn't even be a problem for me if the transaction has been found in the banks system. My grievances are thus, why would a bank not find a transaction I duly paid for and got the necessary acceptance card,bank tellers (duly signed) ? Why should I have to pay varying amounts (N 2,600) in okuku and (N 2,000) in osogbo to get a bank to verify that I paid certain amount into it when I have my tellers intact? Paying money to confirm that I paid money sounds absurd as other banks offer such services to affected students totally free.


- Jimi Faromoju

Tuesday, 27 October 2015

ECOBANK / NIGERIA / SKYE BANK ATM / DEBIT ON FAILED ATM TRANSACTION

The Bank Name:                 Ecobank Nigeria

Bank Account Number:      060xxxx149

Transaction Amount:         N 9,000

Date of transaction:            27th October 2015

Website transaction occurred:  elizade university ilara mokin,ondo state.

Other information on the issue:

I used my ecobank mastercard to withdraw money from skye bank atm machine at elizade university ilara mokin ondo state this morning and i was debited without payment.


- Awe Paul

FIRST BANK / NIGERIA / FIRST MOBILE / ACCOUNT DEBITED ON AN INCOMPLETE TRANSFER TO SKYE BANK

Good morning,

I used my first mobile to transfer N 19,900 from my first bank account to my Skye bank account on the 22nd September,2015  my account was debited and Skye bank account wasn't credited. I lodged the complaint in First branch in Ibadan, while they assured me it would be resolved within 7 and 10 working days. I made several calls to the service center everyday and revisited the branch ,yet no solution.

It is over a month now and I never experienced this kind of delay with other banks on the same issue. I had same experience with Skye bank in the past and it was resolved within 10 days. It seems this is taking forever and I am continue to believe nothing is being done as regards this issue.

This is a challenge that needs to be escalated and I am fed up of promises that never materialized.

Acc no : 308xxxx894
Date of transaction :  22/09/15
Amount : N 19,900
From : First Bank
To : Skye Bank
Through : First mobile

I will appreciate this issue been resolved as SOON as POSSIBLE.

Thanks


- Akinsipe Adebayo

GTBANK CUSTOMERS / HOW TO LINK THE BVN TO YOUR GTB ACCOUNT VIA INTERNET BANKING PLATFORM

Please find steps below to enable you link the BVN to your GTB account via the Internet banking platform.

* Log on to your Internet banking profile.

* Click on My Accounts.

* Click on BVN linker

* Click on New Request and complete the drop down columns.

* Input the answer to your secret question

* Click on continue

A prompt will be displayed showing that the request is awaiting verification and approval.

The BVN will be updated on your account profile after 48 working hours.

Monday, 26 October 2015

GTBANK / NIGERIA / ONLINE / STRANGE TRANSACTIONS IN ACCOUNT

The Bank Name:                 GTBank

Bank Account Number:      003xxxx631

Transaction Amount:           N 6,000

Date of transaction:             26th OCTOBER 2015

ATM Location or Website transaction occurred: www.aliexpress.com and itunes.com/bill

Other information on the issue:

This transaction notice is strange as it shows that it was done at about 3am,while I was asleep with my phone and atm card with me.Gtbank needs to look into this,and refund my account. This is giving doubts about the bank's customer assurance.


- AJIMOKO OPEYEMI

CANARA BANK / INDIA / AADHAAR NUMBER NOT LINKED TO NPCI SERVER

The Bank Name:                 Canara Bank

Bank Account Number:      547xxxxxx0134

Other information on the issue:

Dear Sir/Maam

My aadhaar no. is not linked with NPCI server. bank says it linked to LPG distributor & LPG distributor says it linked to bank. my LPG subsidy reverse from Feb 2015. Please help me ASAP.


Regards


Ashutosh Pandey
aadhaar no. - 773xxxxxx740

GTBANK / NIGERIA / YABATECH.EDU.NG / DOUBLE DEBIT ON ONE TRANSACTION

The Bank Name:                 GTBank

Bank Account Number:      001xxxx493

Transaction Amount:           N 2,800

Date of transaction:             19th AND 20TH SEPTEMBER 2015

ATM Location or Website transaction occurred: http://www.yabatech.edu.ng/fgkjdfgukjfysukduhsidt7iwuew67w/login.php

Other information on the issue:

I tried paying a registration fee to a school on line on 19th and 20th September. 2015; this money didn't reflect at the receiving school's portal, yet it was debited from my account.This payment was made with my card.

Sequel to this, I have complained severally through different platforms (gtbank) ; through their email services, relationship manager, e.t.c. all to no avail.

The amount debited is N2800; twice which total is 5600.and I have the details; pls kindly help me out..thank you.


- OKORO JOHN TARILLA

Saturday, 24 October 2015

FIDELITY BANK / NIGERIA / POS / DOUBLE DEBIT ON A SINGLE TRANSACTION

I am Ikong O. Moses with fidelity bank account no: 617xxxxx86, I made a purchase @ DIVA HOUSE on the 17-8-2015 via PoS at amount of N3,700. My account was debited immediately and I received the product. But on Friday 23-10-2015 at about 8.12pm, I received a debit alert of the same product I bought 2 months ago. Please advise them to return my money with immediate effect because I cannot be debited twice on one product. It is a criminal act. Failure to do so would lead to litigation.

Thank you.


-- Moses

Thursday, 22 October 2015

FIRST BANK / NIGERIA / OAU PG COLLEGE / DEBIT ON FAILED ONLINE TRANSACTION

The Bank Name:                 First Bank of Nigeria

Bank Account Number:      201xxxx682

Transaction Amount:         N 10,000

Date of transaction:            27th January 2014

Website transaction occurred:  www.oaupgcollege.netque.com.ng/processingfee.aspx

Other information on the issue:

I tried paying a registration fee to a school on line on 27th Jan 2014; this money didnt reflect at the receiving school's portal, yet it was debited from my account.This payment was made with my card.

Sequel to this, I have complained severally through different platforms (First bank) ; through their email services, relationship manager, e.t.c. all to no avail.

The amount debited is N10k; and I have the details; thank you


- Tosin Aregbesola

Tuesday, 20 October 2015

DIAMOND BANK / NYSC / CORPER ALLOWANCE NOT PAID BY DIAMOND BANK

Diamond bank lion house Abuja and UAC building Abuja have not paid the ex batch c Corp members their allowance. Now we are stranded. We need to travel back and pay some of our debt. Other banks have paid what is wrong with diamond bank Abuja pls.


- Rock Adeiza Ezekiel

ACCESS BANK / NIGERIA / ONLINE TRANSFER / OUTSTANDING TRANSACTION

The Bank Name:                 Access Bank

Bank Account Number:      069xxxx95

Transaction Amount:         N 400,000
 
Date of transaction:            2nd and 5th October 2015
 
ATM Location or Website transaction occurred:  Online transfer
 
Other information on the issue:

Ms Ekpu Juliet Ehizele with account number 481xxxx621 Ecobank made a transfer of 400,000 twice into my account on 2nd and 5th of October . To date only 400,000 has been credited to my account. The outstanding of 400,000 has not being paid. I have made a complaint online no response from my bank . Also went to my branch at Awolowo way ikeja with Ms Ekpu account statement and confirmation letter from Eco bank that the said transaction was successfully. .all these document I submit online as well. Will be grateful if the issue can be resolved as so as possible.
Thanks


- Oyewumi Abiodun Micheal

WEMA BANK / NIGERIA / MOSHOOD ABIOLA POLYTECHNIC / DEBIT ON FAILED ATM TRANSACTION

The Bank Name:                 Wema Bank

Bank Account Number:      022xxxx023

Date of transaction:             8/10/2015

ATM Location or Website transaction occurred:    Moshood Abiola Polytechnic, Ojere, Abeokuta, Ogun State.

Other information on the issue:

Wanted to withdraw #10,000 from my wema bank account through skye bank ATM. The ATM didn't dispense but my account was debited.


- Lawal Opeyemi Adebayo

Friday, 16 October 2015

WEMA BANK / GTBANK / NIGERIA / LOST BVN DETAILS

The Bank Name:                 Wema Bank / GTBank

Bank Account Number:      014xxxx832

Date of transaction:             22 SEPTEMBER 2015

ATM Location or Website transaction occurred:    UNILAG

Other information on the issue:

Thanks... I'm banking with Guaranty Trust Bank but I did my BVN around February/March at Wema Bank, as at June I lost my BVN with my phone... I tried retrieving it from Wema Bank but unfortunately I don't have my ticket ID anymore and they couldn't recover my BVN with the information I provided to them... So I went to GTB to get another BVN but I didn't get it till my account was restricted last month, I need my BVN to reopen my account & my funds in it (N2,000). I've explained to their staff but they're less concerned & they keep redirecting me to Wema Bank, my account has been restricted for over a month now with my money in it... Which is actually FRUSTRATING


- Umanah Peace Tomisin

UBA / NIGERIA / ACCOUNT NUMBER FORGOTTEN

I wanna get my account number on UBA bank my bank name is DANIEL AJIRI , i don't know how to get the acct number please i need help

- Daniel Ajiri

Thursday, 15 October 2015

ICICI BANK / INDIA / AUTO DEBIT IN ACCOUNT

The Bank Name:                 ICICI Bank

Bank Account Number:      004xxxxxx724

Transaction Amount:           250 & 1800 INR

Date of transaction:             12 OCTOBER 2015

Other information on the issue:

I got new icici credit card and my first payment due date was 11/10/2015. on 12/10/2015 ICICI ran a auto debit and that I wasn't had sufficient amount so they charge me 250 INR, my question is: If there was auto debit activated in my account why don't ICICI notify me prior to run auto debit? Second question - Why don't ICICI asked me before activating auto debit since this is based on customers choice?.

Second issue: on 12 Oct 2015 I paid my bill, that day I was not aware about all this thing and simply paid the amount and then there were no amount due, but the bank run auto debit again and the deduct bill amount. If I already paid the amount why ICICI again deduct the money? Though they will reverse the amount by I suffered by the incident.


- Nirmal Bhavsar

Monday, 12 October 2015

OIS (Online Integrated Solutions) / LEICESTER / DELAY IN BVN REGISTRATION

Please, I did the registration and capturing for my BVN number here in the UK on 14/08/2015 in Leicester UK. They said I would receive an email about my password from the BVN office so I can complete the registration but up until now I have not received any. Please can I get assisted on this issue so I can complete the registration before the deadline.

Thanks alot.

-   Iloanugo Uzoma

Sunday, 11 October 2015

UBA / NIGERIA / RACIAL DISCRIMINATION

On Wednesday 16th of September I and my Office Manager of went to a UBA bank on 216 Broad Street, Lagos Island. The time was 4:05pm hence I was told they were closed. I explained to the security detail that I needed to use the banking hall because I was going abroad the following day hence the need to carry out some transactions that day. Other customers too where stopped. I was held up for more than 40mins, I was patient and respectful throughout. Then the strangest thing happened, a Chinese came, no questions asked, the door was opened to him, while I was protesting this racial injustice another Chinese also came and their door was once again thrown open. No questions, nothing was asked. I have no doubt that the security detail did not act on his own, this is corporate racism. I have made my complaint to UBA customer care requesting for an official apology, instead they kept pandering with the issue giving excuses an incoherent excuses. As an Ame rican with Nigerian roots this will be the first time in my life I have ever felt the brunt of racism, yet the UBA instead of doing the needful are busy pandering with it. To find out that racism still exists in the 21st century let alone in Nigeria is sickening.

- Uzoma Aliche

Friday, 9 October 2015

SCAM BANK / Zenith Africa Bank / THIS IS A SCAM AND IS NOT ZENITH BANK PLC

I am told that I have a large sum of money in Zenith Africa Bank and to withdraw must pay the Internal Revenue a tax and feel that this is a SCAM bank just to suck money out of dreamers like me.
Please let me know if I am been robbed ?
Thanks

- Daniel Reuteler

Wednesday, 7 October 2015

BVN enrolment centers for Nigerian banks customers in diaspora

Customer Fulfillment Centre [CFC]
United Bank for Africa Plc, Nigeria

Please be informed that we are yet to be updated by CBN/NIBSS regarding options for customers in other countries, we shall provide you with a feedback on or before October 15, 2015.

For further enquiries, requests, complaints, please contact our Customer Fulfilment Centre at cfc@ubagroup.com  or on 01-2808-UBA i.e. 01-2808822, 01-6319822, 0700-CALL-UBA i.e. 0700 2255-822.

Please be reminded that registration for BVN ends on October 31, 2015. Kindly proceed to any UBA Business Office to register for your BVN to beat the CBN deadline. Kindly disregard if BVN has already been completed.

Note also that BVN can be linked via our website – www.ubagroup.com or by dialing *919*6#

Kindly find below BVN enrolment centers for our customers in Diaspora please.


UBA / GHANA / BVN REGISTRATION CHALLENGE


Please I am based in Ghana and I just had a baby...I learnt the BVN deadline is October 31...there's no way I can be in Nigeria before then cos of my baby..so I was hoping I can do the BVN registration online or any UBA branch here in Ghana...‎ Please let me know if it's possible...thanks

- Lake Nissi

Thursday, 1 October 2015

GTBANK / NIGERIA / YABATECH.EDU.NG / DOUBLE DEBIT ON ONE TRANSACTION


The Bank Name:                 GTBank

Bank Account Number:      001xxxx493

Transaction Amount:           N 5,600

Date of transaction:             17 & 19 AUGUST 2015

ATM Location or Website transaction occurred:      www.yabatech.edu.ng

Other information on the issue:

I get debited twice on one transaction.


- OKORO JOHN TARILLA

GTBANK / NIGERIA / TASUED.EDU.NG / CHARGED ON TRANSACTION DECLINE

The Bank Name:                 GTBank

Bank Account Number:      001xxxx493

Transaction Amount:           N 5,200

Date of transaction:             27 JULY 2015

ATM Location or Website transaction occurred:      www.tasued.edu.ng

Other information on the issue:

It was saying transaction decline and I got charged from my account


- OKORO JOHN TARILLA