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Tuesday, 31 May 2016

GTBANK / NIGERIA / DEBIT ON UNSUCCESSFUL TRANSACTION

The Bank Name:                 GTBank

Bank Account Number:      001xxxx205

Transaction Amount:          N 36,573

Date of transaction:            30th May, 2016

Location Transaction occurred:             Online portal

Other information on the issue:

Hi,  my name is ADEGOKE OLUWASEUNFUNMI opeyemi a student of Yaba college of technology Lagos,  am a prospective HND student, I hav a GT bank account (001xxxx205) with a registered hardware token for transaction, I tried paying for my school fees yesterday  using my card details as requested on the portal (my card is valid thru 05/16).
 There were network issues here and there probably due to increased traffic on the site as the deadline for payment is today.
 During my consistent attempt, I generated transaction number : 946209 and invoice number 4969224
 And also transaction number :946235, invoice number 4969272.
 After all the details had been rightly inputted including the token  pin,  I got a message saying "system error, transaction unsuccessful due to invalid authentication pin " and behold my account has been debited, a sum of #36,573. (which is the school fee sum)
 Pls I need your assistance very urgent, I can't afford to be shut out of payment by end of business today (31st may 2016) . Please I will be extremely happy to positively hear from you.
 Thanks.

Monday, 30 May 2016

DIAMOND BANK / NIGERIA / ATM / DEBIT ON UNSUCCESSFUL TRANSACTION

The Bank Name:                  Diamond Bank

Bank Account Number:       003xxxx807

Transaction Amount:           N 20,000

Date of transaction:             28th May 2016

Location of Transaction:      Access bank ATM on Ahmadu Bello way branch Jos,Plateau State

Other information on the issue:

I had a bank transaction with my diamond bank card on an Acess bank ATM...I was debited but the money did not come out of the machine.

- Adaobi Ihezue

ACCESS BANK / NIGERIA / DEBIT ON DECLINED TRANSACTION

The Bank Name:                 Access Bank

Bank Account Number:      002xxxx230

Transaction Amount:          N 400

Date of transaction:            17th May, 2016

Location Transaction occurred:             POS

Other information on the issue:

I had a POS transaction with my Access bank ATM...the transaction was declined but I was still debited.i have complained to the bank as this is over 2 weeks now.i have not gotten my refund for both transactions yet

-  Adaobi Ihezue

Sunday, 29 May 2016

UBA / NIGERIA / BANK NUMBER FORGOTTEN

The Bank Name:                 UBA

Mobile Number:                 0803xxxx327

Date of Birth:                     12th February, 19xx

Other information on the issue:

Please i need help with my UBA account number. I open the account over 6 years and it was a checking account and i put some money into the account in order to make it work but the ATM given to me wont work likewise the check book is not being given to me due to that i stop putting money there and since then i cant remember the account number again.

- Emmanuel Olalekan

Friday, 27 May 2016

ECOBANK / NIGERIA / DEBIT ON INCOMPLETE TRANSACTION

The Bank Name:                 Ecobank Nigeria

Bank Account Number:      033xxxx322(savings) and 002xxxx904(current)

Transaction Amount:          N 20,000

Date of transaction:            25th May, 2016

Location Transaction occurred:             Ecobank mobile money platform

Other information on the issue:

The complaint is this: I transferred money(20,000.00) from my savings a/c to my current a/c on 25th May, 2016 on Ecobank mobile money platform. My savings account was debited and my current account was not credited. I tried contacting them through different channels. Finally, through their WhatsApp, we talked on phone. Their response on WhatsApp, which they prefer is epileptic and slow, while I want to do further transactions.

 So I decided to elicit your assistance.

- Agwu

Wednesday, 25 May 2016

UBA / NIGERIA / BANK NUMBER FORGOTTEN

The Bank Name:                 UBA

Mobile Number:                 0909xxxx242

Date of Birth:                     06/09/19xx

Other information on the issue:

Acct No.

- Ojo Kayode Stephen

Tuesday, 24 May 2016

UBA / NIGERIA / BANK NUMBER FORGOTTEN

The Bank Name:                 UBA

Mobile Number:                 0816xxxx712

Date of Birth:                     9th April 19xx

Other information on the issue:

I forgot the account number of my UBA account.

- Mordi Chukwuebuka Paschal

Sunday, 22 May 2016

HDFC BANK / INDIA / DEBIT ON UNSUCCESSFUL TRANSACTION

The Bank Name:                  HDFC Bank

Bank Account Number:        0509xxxxxx0757

Transaction Amount:           60,000 Rs

Date of transaction:             21st May 2016

Location of Transaction:      Chennai

Other information on the issue:

Hello Team, Currently I'm Working in TCS USA, Yesterday I was made 60000 Rs transaction from my HDFC to My Brother's Canara Bank Accoun. The Amount has been debited but the recipient yet received the Amount. HDFC People not responding properly.

- Mohan Raj

Friday, 20 May 2016

CITIBANK / INDIA / KOTAK MAHINDRA BANK ATM / DEBIT ON UNSUCCESSFUL TRANSACTION

The Bank Name:                  Citibank

Bank Account Number:        504xxxx708

Transaction Amount:           10,000 Rupees

Date of transaction:             27th April 2016

Location of Transaction:      Kotak Mahindra ATM: Shop 6, S. No. 126, Plot 13, Apartment,, Amrapali Building, Katraj, Pune, Maharashtra 411046

Other information on the issue:

On 27th of april 2016, i tried to withdraw rupees ten thousand from kotak mahindra ATM.  But the transaction was failed and got a void slip. Still my citibank salary account was debited by rupees ten thousand.

First i made a online complaint to citibank on 2nd of may 2016. Citibank credited ten thousand rupees temporarily and said they would investigate within 7 working days.

On 13th may 2016, i got a call from citibank customer care and he said that the transaction was successful and rupees ten thousand would be debited from my account. I requested for re-investigation and proof of previous investigation.  But citibank customer care declined my request and said citibank does investigation only one.  He even misguided me to contact kotak mahindra bank. He said citibank can not do anything in this regard.


Therefore,  i went to both the banks kotak mahindra and citibank on 16th may 2016 and gave written applications at both the banks.

Citibank manager said he would get back to me within 4 working days.

But still i have not got any reply from both the banks.

- Vishal Bhosale

Tuesday, 17 May 2016

GTBANK / NIGERIA / ATM / DEBIT ON UNSUCCESSFUL TRANSACTION

The Bank Name:                Guaranty Trust Bank

Bank Account Number:       003xxxx602

Transaction Amount:           N 20,000

Date of transaction:             16th May 2016

Location of Transaction:      Heritage Bank Plc, Station road. Osogbo

Other information on the issue:

I had dispense error of 10,000 twice around 10 am, the ATM said Transaction completed but didn't dispense cash and the money has been debited. Please help treat as a matter of urgency, thanks in anticipation.


- AKEEB REBECCA OLUYEMISI

Monday, 16 May 2016

FIRST BANK / NIGERIA / DEBIT ON UNSUCCESSFUL MOBILE RECHARGE

The Bank Name:                 First Bank

Bank Account Number:       307xxxx991

Transaction Amount:           N 4,500

Date of transaction:             15th May 2016

Location of Transaction:      Mobile banking

Other information on the issue:

Tried buying airtime of #1500 on my Glo line 0807xxxx068 and had poor service on m.banking platform but my acct ws deducted of #4500 and my Glo line was not credited on the 15th of this month.

- Daniel

UBA / NIGERIA / BANK NUMBER FORGOTTEN

The Bank Name:                 UBA

Mobile Number:                 0810xxxx540

Date of Birth:                    14TH September 19xx

Other information on the issue:

Please i really need it urgently so it would really mean a lot if i can get it as soon as possible.

- Idowu-Asufi Emmanuella

FIRST BANK / NIGERIA / ANNUAL CARD MAINTENANCE FEE

The Bank Name:                 First Bank of Nigeria

Other information on the issue:

First Bank has been deducting my money anytime they wish saying it's for annual card maintenance fee. Since they said it's annual, I thought it's meant to be a yearly deduction.

- Umar Abayomi Rofiat

Sunday, 15 May 2016

KOTAK MAHINDRA BANK / INDIA / NO RESPONSE TO LOAN APPLICATION

The Bank Name:                 Kotak Mahindra Bank

Other information on the issue:

I have applied for loan amounting to Rs. 35 Lacs with Kotak Mahindra Bank approximately one month ago, all the papers were submitted by me as an when they people required but now no one is ready give reply as well as to pick the call.

- Ujjawal Jain

Saturday, 14 May 2016

AXIS BANK / INDIA / UNABLE TO USE INTERNET BANKING OR MOBILE APP

Dear Sir,

I am unable to use internet Banking (showing error Invalid User Credentials)Following last six month but error not rectified by Axis Bank Team.

Also I am unable to use Axis Mobile App (Error Showing Your registration has been terminated . Please contact the nearest Branch for Reactivation) Following last one week.

I was visiting many time Axis Bank Civil Lines Allahabad branch and filled the many form for rectification.

- Lovkesh Kumar Mishra

ALPINE BANK / USA / BAD POLICIES AND PEOPLE


The Bank Name:                 Alpine Bank

Location:                            Basalt, Colorado

Other information on the issue:

I deposit over 200K into this bank to start a new business. Without telling me they limit my account to 5K a day. They refused to raise my limits and started to decline transactions for "lack of Funds" even though there is plenty of funds. This bank is an oppressive institution with no regard for businesses or capitalism for that matter. they will service charge you for their mistakes, get mad at you for calling them out on their mistakes and are just the worst people to deal with. They don't have good policies or people and don't even have FDIC insurance...

- Jeff Limongelli

Thursday, 12 May 2016

UBA / NIGERIA / BANK NUMBER FORGOTTEN

The Bank Name:                 UBA

Mobile Number:                 0705xxxx972

Other information on the issue:

Gud am pls I lost my account number . my account name is omozusi prosper osazee and my phone number is 0705xxxx972 . pls help nd God bless u

- Omozusi Prosper Osazee

Monday, 9 May 2016

UNITY BANK / NIGERIA / DIFFICULTIES CARRYING OUT ATM AND POS TRANSACTIONS

The Bank Name:                Unity Bank

Bank Account Number:       001xxxx667

Other information on the issue:    

I operate a current account (account no 001xxxx667) with Unity Bank Nigeria. I have been experiencing difficulties with ordinary cash transactions with my ATM card, in that I can't make withdrawal with my debit card and also Point of Sales transactions has been impossible. This has caused me great pain and discomfort as I am currently in the initial phase of my NYSC (National Youth Service Corps), a mandatory one year National Service in Nigeria which is preceded by 3 weeks military camp training without access to the outside world. My unity bank debit. card which is supposed to come to my aid in time of emergency has failed me continually for up to a week and thereby leaving me stranded. All calls and communications made to the authorities of unity bank have in no way helped my present predicament, as I am most times put on waiting whenever I call, sometimes exhausting my call credit with no solution till this moment.

- Abdulrahman Dayyabu Yassar

UNITY BANK / NIGERIA / FRAUDULENT DEBIT TRANSACTION


The Bank Name:                Unity Bank

Bank Account Number:       000xxxx868

Transaction Amount:           N 60,000

Date of transaction:             30th April 2016

Location of Transaction:      Unknown

Other information on the issue:     Morning, my dad was duped on 30th 4 2016. @ abt 11am. We call customer care after receiving alert. They trace  it and it was a transfer to another bank they promise to get back to us. Unity bank called him to tell him that they trace the transfer to diamond bank and they even told him the person's  name and they can not do anything to help him.

- Sunday Salihu

Wednesday, 4 May 2016

SKYE BANK / NIGERIA / DEBIT ON UNSUCCESSFUL TRANSFER

The Bank Name:                Skye Bank

Bank Account Number:       304xxxx497

Transaction Amount:           N 5000, N 5000, N 50,000 respectively

Date of transaction:             5000,5000 ..30th april 2016;  50,000 3rd april 2016

Location of Transaction:      Quickteller

Other information on the issue:     money was deducted but the transfer was nt successful..not to talk of the transfer costs that have been taken too


- Mark Nsikan

UBA / NIGERIA / BANK NUMBER FORGOTTEN

The Bank Name:                 UBA

Mobile Number:                 0705xxxx208

Date of birth:                     December 6 19xx

Other information on the issue:

Good afternoon, please I have forgotten my account number and I need it now.


-  Idowu Esther Oluwatosin