Please use the form below to complain or report the issues you have with a bank. Examples: debit on failed or incomplete ATM/online transactions, account issues, bad customer service, etc.

For the purpose of discussing the issues with bank, all fields are required to successfully file a complaint.

Our mission is to discuss your complaints with the bank and get the banks to resolve them asap.


To file a complaint, please fill the form below and click send message:

Contact Form by vCita

All fields are required and are subject to GBINetwork's approval before posted live on our website.

*** Customers' mobile number, email and account number are specifically used to follow-up & discuss the issues with the banks. For confidentiality purposes, these details are NOT displayed on our website after approval.